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Videos
View allMotor & Remote
Automate ARC - Programming in five simple steps
Automate ARC – Adjusting Limits
Automate ARC – Locking/Unlocking Remote
Automate ARC - Problem solving programming issues
Toggle 15 Ch. Remote Between ARC and Non-Arc Mode
Hub & App
Automate Pulse 2 App is here
Automate | Pulse 2 Hub WIFI Pairing Android | Instructional Video
Automate | Pulse 2 Hub WIFI Pairing iOS | Instructional Video
Knowledge Base
Explore Knowledge BaseDocumentation
Battery Powered
5V Zero Li-ion EQ 1.1
Product Guide | 5V Zero Li-ion EQ 1.1 | US
Zero Li-Ion 5V & Li-on 12V Comparison Guide
How to charge your Automate Li-ion Zero Wire-free motors
Regulatory Compliance | 5V Zero Li-ion EQ 1.1 | US
Programming Instructions | 5V Li-ion Motors (English – US)
Quick Reference Guide | R-Series 25mm
Quick Reference Guide | S45 25mm
Quick Reference Guide | Skyline 25mm
Automate Range Overview | US
5V Zero Li-ion EQ 2.0
Product Guide | 5V Li-ion Zero EQ 2.0 | US
Zero Li-Ion 5V & Li-on 12V Comparison Guide
How to charge your Automate Li-ion Zero Wire-free motors
Regulatory Compliance | 5V Zero Li-ion EQ 2.0 | US
Programming Instructions | 5V Li-ion Motors (English – US)
Quick Reference Guide | R-Series 28mm
Quick Reference Guide | S45 28mm
Quick Reference Guide | Skyline 28mm
Automate Range Overview | US
5V Li-ion EQ 3.0
Product Guide | 5V Li-ion EQ 3.0 | US
Regulatory Compliance | 5V Li-ion EQ 3.0 | US
Programming Instructions | 5V Li-ion Motors (English – US)
Quick Reference Guide | R-Series 35mm
Quick Reference Guide | S45 35mm
Quick Reference Guide | Skyline 35mm
Zero Li-Ion 5V & Li-on 12V Comparison Guide
How to charge your Automate Li-ion Zero Wire-free motors
5V Li-ion 3.0
Product Guide | 5V Li-ion EQ 3.0 | US
Regulatory Compliance | 5V Li-ion 3.0 | US
Zero Li-Ion 5V & Li-on 12V Comparison Guide
Quick Reference Guide | R-Series 35mm
Quick Reference Guide | S45 35mm
Quick Reference Guide | Skyline 35mm
How to charge your Automate Li-ion Zero Wire-free motors
Programming Instructions | 5V Li-ion Motors (English – US)
5V WireFree Li-ion EQ 10.0
Li-ion 1.1
Product Guide | Li-Ion 1.1 Motor
Programming Instructions | Li-ion Motors
Automate Li-Ion Battery Safety Statement
Quick Reference Guide | R-Series Li-ion 1.1/ DCRF 1.1
Quick Reference Guide | S45 Li-ion 1.1/ DCRF 1.1
Quick Reference Guide | Skyline Li-ion 1.1/ DCRF 1.1
Programming Guide
Programming Guide (Phone Version)
Regulatory Compliance Document | Li-ion 1.1 Motor
Li-ion 2
Product Guide | Li-Ion Q2 Motor
Regulatory Compliance Document | Li-ion Q2
Automate Li-Ion Battery Safety Statement
Programming Instructions | Li-ion Motors
Quick Reference Guide | R-Series Li-ion Q2.0/ DCRF Q2.0
Quick Reference Guide | Skyline Li-ion Q2.0/ DCRF Q2.0
Programming Guide
Programming Guide (Phone Version)
Li-ion 3
Product Guide | Li-Ion 3.0 Motor
Programming Instructions | Li-ion Motors
Regulatory Compliance Document | Li-ion 3.0 Motor
Quick Reference Guide | R-Series Li-ion 3/ DCRF 3/ ACRF 6/ ACRFQ6
Quick Reference Guide | S45_35mm Li-ion 3/ DCRF 3/ ACRF 6/ ACRFQ6
Quick Reference Guide | Skyline Li-ion 3/ DCRF 3/ ACRF 6/ ACRFQ6
Quick Reference Guide | Skyline Li-ion Q3 / Li-Ion Q10 / DCRF Q3/ DCRF Q10/ ACRF Q10/ ACRF Q15
Programming Guide
Programming Guide (Phone Version)
Automate Li-Ion Battery Safety Statement
Li-ion Q3
Product Guide | Li-Ion Q3.0 Motor
Programming Instructions | Li-ion Motors
Automate Li-Ion Battery Safety Statement
Regulatory Compliance Document | Li-ion Q3.0 Motor
Quick Reference Guide | R-Series Li-ion 3/ DCRF 3/ ACRF 6/ ACRFQ6
Quick Reference Guide | S45_35mm Li-ion 3/ DCRF 3/ ACRF 6/ ACRFQ6
Quick Reference Guide | Skyline Li-ion 3/ DCRF 3/ ACRF 6/ ACRFQ6
Quick Reference Guide | Skyline Li-ion Q3 / Li-Ion Q10 / DCRF Q3/ DCRF Q10/ ACRF Q10/ ACRF Q15
Programming Guide
Programming Guide (Phone Version)
Li-ion 10
Product Guide | Li-Ion Q10 Motor
Automate Li-Ion Battery Safety Statement
Regulatory Compliance Document | Li-ion Q10 Motor
Quick Reference Guide | Skyline Li-ion Q3 / Li-Ion Q10 / DCRF Q3/ DCRF Q10/ ACRF Q10/ ACRF Q15
Programming Guide
Programming Guide (Phone Version)
Programming Instructions | Li-ion Motors
Low Voltage
12V DC Zero EQ1.1
12V DC Zero EQ2.0
DC 1.1
DC 2
DC 3
Product Guide | DCRF 3.0 Motor
Programming Instructions | DCRF Motors
Regulatory Compliance Document | DCRF 3.0 Motor
Quick Reference Guide | R-Series Li-ion 3/ DCRF 3/ ACRF 6/ ACRFQ6
Quick Reference Guide | S45_35mm Li-ion 3/ DCRF 3/ ACRF 6/ ACRFQ6
Quick Reference Guide | Skyline Li-ion 3/ DCRF 3/ ACRF 6/ ACRFQ6
Quick Reference Guide | Skyline Li-ion Q3 / Li-Ion Q10 / DCRF Q3/ DCRF Q10/ ACRF Q10/ ACRF Q15
DC Q3
Regulatory Compliance Document | DCRF Q3.0 Motor
Product Guide | DCRF Q3.0 Motor
Programming Instructions | DCRF Motors
Quick Reference Guide | R-Series Li-ion 3/ DCRF 3/ ACRF 6/ ACRFQ6
Quick Reference Guide | S45_35mm Li-ion 3/ DCRF 3/ ACRF 6/ ACRFQ6
Quick Reference Guide | Skyline Li-ion 3/ DCRF 3/ ACRF 6/ ACRFQ6
Quick Reference Guide | Skyline Li-ion Q3 / Li-Ion Q10 / DCRF Q3/ DCRF Q10/ ACRF Q10/ ACRF Q15
DC 10
CL 0.6
CL 0.8
Line Voltage
ACRF 6
Regulatory Compliance Document | ACRF6 Motor
Product Guide | ACRF6 Motor
Quick Reference Guide | R-Series Li-ion 3/ DCRF 3/ ACRF 6/ ACRFQ6
Quick Reference Guide | S45_35mm Li-ion 3/ DCRF 3/ ACRF 6/ ACRFQ6
Quick Reference Guide | Skyline Li-ion 3/ DCRF 3/ ACRF 6/ ACRFQ6
Programming Instructions | ACRF Motors
ACRF Q6
Programming Instructions | ACRF Motors
Product Guide | ACRF Q6 Motor
Quick Reference Guide | R-Series Li-ion 3/ DCRF 3/ ACRF 6/ ACRFQ6
Quick Reference Guide | S45_35mm Li-ion 3/ DCRF 3/ ACRF 6/ ACRFQ6
Quick Reference Guide | Skyline Li-ion 3/ DCRF 3/ ACRF 6/ ACRFQ6
Regulatory Compliance Document | ACML Q6
ACRF Q10
ACRF 15
FT 15
ACML 6
ACML Q6
ACML Q10
ACML 20
Versa Drapery Motor
Controllers
Button Frame Kit for Flush Switch
Pulse 2 App
Push Remote
Flush Mount Switch
Smart Home
Pulse 2 App
Pulse 2 Hub
Set Up Guide | AMX Pulse 2
Set Up Guide | Alexa Pulse 2
Set Up Guide | Control4 Pulse 2
Set Up Guide | Crestron Pulse 2
Set Up Guide | Elan Pulse 2
Set Up Guide | Homeseer Pulse 2
Set Up Guide | IFTTT Pulse 2
Product Guide | Pulse 2 LinQ
Retail Brochure | Pulse 2 Hub
Set Up Guide | Savant Pulse 2
Set Up Guide | Brilliance Pulse 2
Product Guide | Pulse 2
Set Up Guide | Pulse 2 App iOS & Android
Accessories
4CH Motor Controller
Button Frame Kit for Flush Switch
5V Magnetic Charger
Rechargeable Battery Pack 5V
Solar Powered Wind & Sun Sensor
Internal Sun Sensor
ARC Repeater
ARC Relay Module
Discontinued
Magnetic Charger
Li-ion 1.1
Product Guide | Li-Ion 1.1 Motor
Programming Instructions | Li-ion Motors
Automate Li-Ion Battery Safety Statement
Quick Reference Guide | R-Series Li-ion 1.1/ DCRF 1.1
Quick Reference Guide | S45 Li-ion 1.1/ DCRF 1.1
Quick Reference Guide | Skyline Li-ion 1.1/ DCRF 1.1
Programming Guide
Programming Guide (Phone Version)
Regulatory Compliance Document | Li-ion 1.1 Motor
DC 0.2Nm Motor
Pulse 1 Hub
Li-ion Switch Wand 1.1
Li-ion 2
Product Guide | Li-Ion Q2 Motor
Regulatory Compliance Document | Li-ion Q2
Automate Li-Ion Battery Safety Statement
Programming Instructions | Li-ion Motors
Quick Reference Guide | R-Series Li-ion Q2.0/ DCRF Q2.0
Quick Reference Guide | Skyline Li-ion Q2.0/ DCRF Q2.0
Programming Guide
Programming Guide (Phone Version)
Basics
Basics RF 5-Channel Remote Control
Webinars
Hub & App Status
| Item | Status | Support Doc Link |
|---|---|---|
| New Setup via Ethernet iOS | Resolved | Read more → |
| New Setup via Ethernet Android | Resolved | Read more → |
| If your hub light is off or shades are disappearing on your App | Open | Read more → |
| Pulse V1 hub - Alexa / IFTT not working | Open | Read more → |
Occasionally, you may encounter issues with our hub and app, causing certain features or functions to malfunction. To help you address these problems, we will regularly update this page with troubleshooting status and documentation that you can use to identify and fix the issue on your own. However, if you are unable to troubleshoot the problem independently, we are here to assist you. Please do not hesitate to contact us for further support.