Videos
View allMotor & Remote
Automate | Push PRO | Rename a Shade
Automate ARC - Problem solving programming issues
Automate ARC – Adjusting Limits
Automate ARC – Locking/Unlocking Remote
Automate ARC - Programming in five simple steps
Toggle 15 Ch. Remote Between ARC and Non-Arc Mode
Pulse PRO & App
Automate Pulse PRO | Ethernet Pairing iOS | Instructional Video
Automate Pulse PRO | Ethernet Pairing Android | Instructional Video
Automate Pulse PRO | Group Shade Control | Instructional Video
Automate Pulse PRO | Connecting to Matter from the Automate App
Automate Pulse PRO | Connecting Apple HomeKit using Matter
Automate Pulse PRO | Connecting Google Home using Matter
Knowledge Base
Explore Knowledge BaseDocumentation
Battery Powered
Li-ion 10
Versa Drapery Motor
35mm Li-ion 3
Product Guide | Li-Ion 3.0 Motor
Programming Instructions | Li-ion Motors
Regulatory Compliance Document | Li-ion 3.0 Motor
Quick Reference Guide | R-Series 35mm
Quick Reference Guide | S45_35mm
Quick Reference Guide | Skyline 35mm
Quick Reference Guide | Skyline 45mm
Programming Guide
Programming Guide (Phone Version)
Automate Li-Ion Battery Safety Statement
45mm Li-ion 3
Product Guide | Li-Ion 3.0 Motor
Programming Instructions | Li-ion Motors
Automate Li-Ion Battery Safety Statement
Regulatory Compliance Document | Li-ion 3.0 Motor
Quick Reference Guide | R-Series 35mm
Quick Reference Guide | S45_35mm
Quick Reference Guide | Skyline 35mm
Quick Reference Guide | Skyline 45mm
Programming Guide
Programming Guide (Phone Version)
5V WireFree Li-ion 10.0
5V Li-ion 3.0
Product Guide | 5V Li-ion 3.0 | US
Regulatory Compliance | 5V Li-ion 3.0 | US
Programming Instructions | 5V Li-ion Motors (English – US)
Quick Reference Guide | R-Series 35mm
Quick Reference Guide | S45 35mm
Quick Reference Guide | Skyline 35mm
Zero Li-Ion 5V & Li-on 12V Comparison Guide
How to charge your Automate Li-ion Zero Wire-free motors
5V Zero Li-ion Q 2.0
Product Guide | 5V Li-ion Zero Q 2.0 | US
Zero Li-Ion 5V & Li-on 12V Comparison Guide
How to charge your Automate Li-ion Zero Wire-free motors
Regulatory Compliance | 5V Zero Li-ion Q 2
Programming Instructions | 5V Li-ion Motors (English – US)
Quick Reference Guide | R-Series 28mm
Quick Reference Guide | S45 28mm
Quick Reference Guide | Skyline 28mm
Automate Range Overview | US
5V Zero Li-ion Q 1.1
Product Guide | 5V Zero Li-ion Q 1.1 | US
Zero Li-Ion 5V & Li-on 12V Comparison Guide
How to charge your Automate Li-ion Zero Wire-free motors
Regulatory Compliance | 5V Zero Li-ion Q 1.1
Programming Instructions | 5V Li-ion Motors (English – US)
Quick Reference Guide | R-Series 25mm
Quick Reference Guide | S45 25mm
Quick Reference Guide | Skyline 25mm
Automate Range Overview | US
Low Voltage
CL 0.8
DC 10
CL 0.6
DC Q3
DC 3
12V DC Zero 2.0
Line Voltage
Versa Drapery Motor
Drapery Motor
ACML Q10
ACML 20
ACML 6
ACML Q6
FT 15
ACRF 6
ACRF Q6
ACRF Q10
ACRF 15
Controllers & Sensors
Automate Internal Sun Sensor
Solar Powered Wind & Sun Sensor
Automate Shades App
Push 5
Pulse PRO
Push 15
Push PRO
Button Frame Kit for Flush Switch
Smart Home
Automate Shades App
Pulse PRO
Accessories
5V Magnetic Charger
4PIN Waterproof Connector
ARC Relay Module
Rechargeable Battery Pack 5V
4CH Motor Controller
Button Frame Kit for Flush Switch
ARC Repeater
Discontinued
DC 2
Li-ion Switch Wand 1.1
DC 1.1
Pulse 2 Hub
Set Up Guide | AMX Pulse 2
Set Up Guide | Alexa Pulse 2
Set Up Guide | Control4 Pulse 2
Set Up Guide | Crestron Pulse 2
Set Up Guide | Elan Pulse 2
Set Up Guide | Homeseer Pulse 2
Set Up Guide | IFTTT Pulse 2
Product Guide | Pulse 2 LinQ
Retail Brochure | Pulse 2 Hub
Set Up Guide | Savant Pulse 2
Set Up Guide | Brilliance Pulse 2
Product Guide | Pulse 2
Set Up Guide | Pulse 2 App iOS & Android
Basics
Basics Wand Motor
Hub & App Status
| Item | Status | Support Doc Link |
|---|---|---|
| Hub Firmware 1.9.0 - Repair process | Resolved | Read more → |
| If your hub light is off or shades are disappearing on your App | Resolved | Read more → |
Occasionally, you may encounter issues with our hub and app, causing certain features or functions to malfunction. To help you address these problems, we will regularly update this page with troubleshooting status and documentation that you can use to identify and fix the issue on your own. However, if you are unable to troubleshoot the problem independently, we are here to assist you. Please do not hesitate to contact us for further support.