Videos
View allMotor & Remote
![Automate ARC - Problem solving programming issues](https://i1.ytimg.com/vi/imJfALzqRbw/maxresdefault.jpg)
Automate ARC - Problem solving programming issues
![Automate ARC – Adjusting Limits](https://i1.ytimg.com/vi/H9XDMB7F0Tw/maxresdefault.jpg)
Automate ARC – Adjusting Limits
![Automate ARC – Locking/Unlocking Remote](https://i1.ytimg.com/vi/rLPYSVfSbto/maxresdefault.jpg)
Automate ARC – Locking/Unlocking Remote
![Automate ARC - Programming in five simple steps](https://i1.ytimg.com/vi/7-ne_aRMKfI/maxresdefault.jpg)
Automate ARC - Programming in five simple steps
![Toggle 15 Ch. Remote Between ARC and Non-Arc Mode](https://i1.ytimg.com/vi/tqi-5wnpudc/maxresdefault.jpg)
Toggle 15 Ch. Remote Between ARC and Non-Arc Mode
Hub & App
![Automate Pulse 2 App is here](https://i1.ytimg.com/vi/2CMcTR9ScQE/maxresdefault.jpg)
Automate Pulse 2 App is here
![Automate | Pulse 2 Hub WIFI Pairing iOS | Instructional Video](https://i1.ytimg.com/vi/js38tp95DYU/maxresdefault.jpg)
Automate | Pulse 2 Hub WIFI Pairing iOS | Instructional Video
![Automate | Pulse 2 Hub WIFI Pairing Android | Instructional Video](https://i1.ytimg.com/vi/UxKovLBDGEY/maxresdefault.jpg)
Automate | Pulse 2 Hub WIFI Pairing Android | Instructional Video
Knowledge Base
Explore Knowledge BaseDocumentation
Battery Powered
![](https://www.automateshades.com/assets/uploads/2020/05/Zero-Li-ion-1.1_MT01-1325-069005_short-150x150.png)
Zero Li-ion 1.1 Short
![](https://www.automateshades.com/assets/uploads/2020/04/Zero-Li-ion-1.1_MT01-1325-069003_RENDER-150x150.png)
Zero Li-ion 1.1
![](https://www.automateshades.com/assets/uploads/2020/04/Zero-Li-ion-zero-Q2_MT01-1328-069002_RENDER-150x150.png)
Zero Li-ion 2
Versa Drapery Motor
![](https://www.automateshades.com/assets/uploads/2020/02/Li-ion-1.1_MTDCBRF25-1.1-1-150x150.png)
Li-ion 1.1
![](https://www.automateshades.com/assets/uploads/2020/02/MTDCRFQ28-2_RENDER-1-150x150.png)
Li-ion 2
![](https://www.automateshades.com/assets/uploads/2020/02/Li-ion-3.0_MTDCBRF35-3-1-150x150.png)
Li-ion 3
Low Voltage (DC 12V)
DC FT15
![](https://www.automateshades.com/assets/uploads/2022/08/MT01-1228-069003-DC-Zero-Motor-AU-150x150.png)
12V DC Zero EQ2.0
![](https://www.automateshades.com/assets/uploads/2022/08/MT01-1228-069003-DC-Zero-Motor-AU-150x150.png)
12V DC Zero 1.1nm
AC (240V)
Versa Drapery Motor
Smart Home
Pulse 2 App
![](https://www.automateshades.com/assets/uploads/2020/05/Pulse2_render-150x150.png)
Pulse 2 Hub
Brochure | Pulse 2
Product Guide | Pulse 2
Automate Pulse LINQ QRG
Set Up Guide | Crestron Pulse 2
Set Up Guide | AMX Pulse 2
Set Up Guide | Control4 Pulse 2
Set Up Guide | Control4 Pulse 2
Set Up Guide | Elan Pulse 2
Set Up Guide | Homeseer Pulse 2
Set Up Guide | IFTTT Pulse 2
Set Up Guide | Savant Pulse 2
Set Up Guide | Smart Things
Set Up Guide | Pulse 2 App iOS & Android
Accessories
DC FT Battery Pack
Solar Powered Wind & Sun Sensor
![](https://www.automateshades.com/assets/uploads/2020/02/MotionSensor_MT02-0301-072002-150x150.png)
Motion Sensor
Internal Sun Sensor
![](https://www.automateshades.com/assets/uploads/2020/02/ARC-Repeater_MT02-0401-069007-150x150.png)
ARC Repeater
![](https://www.automateshades.com/assets/uploads/2020/02/Relay-Module_MTRF-DCIM-1C-150x150.png)
ARC Relay Module
![](https://www.automateshades.com/assets/uploads/2020/02/DC-DistributionPanel_MT03-0301-41000x-150x150.png)
DC Power Distribution Panel
Controllers
PushONE Remote
Surface Mount Wall Switch
Pulse 2 App
![](https://www.automateshades.com/assets/uploads/2020/05/Pulse2_render-150x150.png)
Pulse 2 Hub
Brochure | Pulse 2
Product Guide | Pulse 2
Automate Pulse LINQ QRG
Set Up Guide | Crestron Pulse 2
Set Up Guide | AMX Pulse 2
Set Up Guide | Control4 Pulse 2
Set Up Guide | Control4 Pulse 2
Set Up Guide | Elan Pulse 2
Set Up Guide | Homeseer Pulse 2
Set Up Guide | IFTTT Pulse 2
Set Up Guide | Savant Pulse 2
Set Up Guide | Smart Things
Set Up Guide | Pulse 2 App iOS & Android
Paradigm Wall Switch
Discontinued
Paradigm Remote
![](https://www.automateshades.com/assets/uploads/2020/05/A20_RB24-5001-069003_RENDER-150x150.png)
FT Motor Gen1
![](https://www.automateshades.com/assets/uploads/2023/11/automate-motorised-shades-Solar-Powered-Wind-Sun-Sensor-gen-1-150x150.png)
Wind and Sun Sensor Gen1
![](https://www.automateshades.com/assets/uploads/2023/11/automate-motorised-shades-RF415-Remote-150x150.png)
RF415 Remote
![](https://www.automateshades.com/assets/uploads/2023/11/automate-motorised-shades-RF401-Remote-150x150.png)
RF401 Remote
![](https://www.automateshades.com/assets/uploads/2023/11/automate-motorised-shades-RF501-and-RF515-remtotes-150x150.png)
RF500 Series Remote Gen4
RF500 Series Remote Gen3
RF500 Series Remote Gen2
![](https://www.automateshades.com/assets/uploads/2023/11/automate-motorised-shades-RF500-Series-Remote-Gen1-150x150.png)
RF500 Series Remote Gen1
![](https://www.automateshades.com/assets/uploads/2023/11/automate-motorised-shades-RF200-Series-Remote-Gen-3-150x150.png)
RF200 Series Remote Gen 3
![](https://www.automateshades.com/assets/uploads/2023/11/automate-motorised-shades-RF200-Series-Remote-Gen-2-150x150.png)
RF200 Series Remote Gen 2
![](https://www.automateshades.com/assets/uploads/2023/11/automate-motorised-shades-RF200-Series-Remote-Gen-1-150x150.png)
RF200 Series Remote Gen 1
![](https://www.automateshades.com/assets/uploads/2020/04/Pulse-1-image-150x150.png)
Pulse 1 Hub
Paradigm +
![](https://www.automateshades.com/assets/uploads/2020/02/DCRF-1.1_MTDCRF25-1.1_RENDER-1-150x150.png)
DC 1.1
![](https://www.automateshades.com/assets/uploads/2020/02/MTDCRFQ28-2_RENDER-1-150x150.png)
DC 2
Hub & App Status
Item | Status | Support Doc Link |
---|---|---|
Amazon Service Outrage (June 13 , 2023) Pulse 2 App functionality affected | Resolved | Read more →> |
Latest Pulse 2 Hub Firmware Update | Resolved | Read more →> |
New Setup via Ethernet iOS | Resolved | Read more →> |
New Setup via Ethernet Android | Resolved | Read more →> |
Pulse V1 hub - Alexa / IFTT not working | Open | Read more →> |
Occasionally, you may encounter issues with our hub and app, causing certain features or functions to malfunction. To help you address these problems, we will regularly update this page with troubleshooting status and documentation that you can use to identify and fix the issue on your own. However, if you are unable to troubleshoot the problem independently, we are here to assist you. Please do not hesitate to contact us for further support.