%20-%20https://sketch.com%20--%3E%3Ctitle%3EBranding%20/%20Automate%20Logo%3C/title%3E%3Cdesc%3ECreated%20with%20Sketch.%3C/desc%3E%3Cg%20id=%22Branding-/-Automate-Logo%22%20stroke=%22none%22%20stroke-width=%221%22%20fill=%22none%22%20fill-rule=%22evenodd%22%3E%3Cg%20id=%22Logo%22%20transform=%22translate(-1.000000,%200.000000)%22%20fill=%22%2358585B%22%3E%3Cpath%20d=%22M120.107118,2.98655976%20C129.877807,3.48102239%20137.6118,11.5902744%20137.6118,21.4107333%20C137.6118,31.5833317%20129.336273,39.8590667%20119.163467,39.8590667%20C108.991223,39.8590667%20100.7158,31.5832277%20100.7158,21.4107333%20C100.7158,13.9730581%20105.18351,7.3461597%20111.896469,4.45916028%20L112.23973,4.31560109%20L112.4118,4.4314%20L112.4118,5.84406667%20L112.337345,5.95839175%20C106.263852,8.64357185%20102.263133,14.666628%20102.263133,21.4227333%20C102.263133,30.7564931%20109.829964,38.3237333%20119.163467,38.3237333%20C128.497533,38.3237333%20136.064467,30.7565954%20136.064467,21.4227333%20C136.064467,12.5448391%20129.200415,5.21329821%20120.42009,4.56836882%20L120.235532,4.55646667%20L120.236333,21.1063333%20L120.111333,21.2313333%20L118.706,21.2313333%20L118.581,21.1063333%20L118.581,3.119%20L118.706,2.994%20L120.099532,2.99346667%20L120.107118,2.98655976%20Z%20M41.7660286,1.29646667%20L41.6756661,2.18434247%20L41.6216667,27.0698%20C41.6216667,32.8202299%2046.8910832,37.5111333%2053.3816667,37.5111333%20C59.8718154,37.5111333%2065.1416667,32.8200227%2065.1416667,27.0698%20L65.1416667,1.29646667%20L67.0446953,1.29646667%20L66.9543327,2.18434917%20L66.8996667,27.0698%20C66.8996667,33.8027866%2060.8301586,39.2691333%2053.3816667,39.2691333%20C45.932613,39.2691333%2039.863,33.8028817%2039.863,27.0698%20L39.863,1.29646667%20L41.7660286,1.29646667%20Z%20M179.387762,1.29765459%20C179.780465,1.38210694%20180.083867,1.6968455%20180.083866,2.12035652%20L180.138533,39.2687333%20L178.380533,39.2687333%20L178.328,6.169%20L163.570716,38.7418423%20C163.440251,39.0439717%20163.129821,39.2280667%20162.773867,39.2280667%20C162.417119,39.2280667%20162.106757,39.0432205%20161.978955,38.7442126%20L147.1672,6.16920245%20L147.1672,39.2687333%20L145.4092,39.2687333%20L145.4092,2.12073333%20C145.4092,1.69665248%20145.712302,1.38194475%20146.10584,1.29754018%20C146.501585,1.21333903%20146.910647,1.37793508%20147.082779,1.76525387%20L162.773473,36.2732164%20L178.409309,1.76676826%20C178.581718,1.37776518%20178.990821,1.21342222%20179.387762,1.29765459%20Z%20M87.9933333,8.24966667%20L87.9933333,39.269%20L86.2353333,39.269%20L86.2353333,8.24966667%20L87.9933333,8.24966667%20Z%20M236.616,8.24966667%20L236.616,39.269%20L234.858,39.269%20L234.858,8.24966667%20L236.616,8.24966667%20Z%20M283.4476,1.2418%20L283.4476,2.9998%20L258.168927,2.9998%20L258.168502,19.6117862%20L258.1736,19.7058646%20L258.168998,37.5111333%20L283.4476,37.5111333%20L283.4476,39.2691333%20L257.2896,39.2691333%20C256.775391,39.2691333%20256.410933,38.9044%20256.410933,38.3898%20L256.410933,2.12046667%20C256.410933,1.60639548%20256.775529,1.2418%20257.2896,1.2418%20L283.4476,1.2418%20Z%20M204.585867,0.583466667%20C204.94609,0.583466667%20205.258723,0.769002848%20205.390079,1.07423047%20L221.552951,37.8582373%20L222.08515,39.0988%20L220.120912,39.0988%20L219.943019,38.5607753%20L204.585864,3.64047345%20L189.236453,38.5422773%20L189.051587,39.0988%20L187.088065,39.0988%20L187.62032,37.8568982%20L203.781929,1.07534048%20C203.91259,0.769164909%20204.22612,0.583466667%20204.585867,0.583466667%20Z%20M18.372,0.583466667%20C18.7324742,0.583466667%2019.0452701,0.769254885%2019.175546,1.07423047%20L35.3384174,37.8582373%20L35.8706169,39.0988%20L33.9070458,39.0988%20L33.7291525,38.5607753%20L18.3719971,3.64047345%20L3.02258612,38.5422773%20L2.83772045,39.0988%20L0.873531913,39.0988%20L1.40578833,37.8568948%20L17.5680625,1.07534048%20C17.6987888,0.769011806%2018.0117976,0.583466667%2018.372,0.583466667%20Z%20M295.026733,31.6882%20L297.352067,37.3095333%20L299.410733,31.6882%20L300.3974,31.6882%20L301.048733,39.0188667%20L300.0754,39.0188667%20L299.632733,33.9542%20L297.782733,39.0188667%20L296.9694,39.0188667%20L294.866733,33.9335333%20L294.4874,39.0188667%20L293.508067,39.0188667%20L294.074733,31.6882%20L295.026733,31.6882%20Z%20M292.688733,31.6882%20L292.688733,32.6748667%20L290.472067,32.6748667%20L290.472067,39.0188667%20L289.4854,39.0188667%20L289.4854,32.6748667%20L287.248067,32.6748667%20L287.248067,31.6882%20L292.688733,31.6882%20Z%20M276.688,19.3763333%20L276.688,21.1343333%20L263.181333,21.1343333%20L263.181333,19.3763333%20L276.688,19.3763333%20Z%20M101.676733,1.2416%20L101.676733,3.00026667%20L87.776047,2.99803712%20L87.6967137,3.00870379%20L87.6634,3.01093333%20L86.2347333,3.01093333%20L86.2347333,3.00026667%20L72.4414,3.00026667%20L72.4414,1.2416%20L101.676733,1.2416%20Z%20M250.299133,1.2416%20L250.299133,3.00026667%20L236.399114,2.99803712%20L236.31978,3.00870379%20L236.286467,3.01093333%20L234.8578,3.01093333%20L234.8578,3.00026667%20L221.064467,3.00026667%20L221.064467,1.2416%20L250.299133,1.2416%20Z%22%20id=%22Combined-Shape%22%3E%3C/path%3E%3C/g%3E%3C/g%3E%3C/svg%3E%20)
Videos
View allMotor & Remote
Automate ARC - Problem solving programming issues
Automate ARC – Adjusting Limits
Automate ARC – Locking/Unlocking Remote
Automate ARC - Programming in five simple steps
Toggle 15 Ch. Remote Between ARC and Non-Arc Mode
Hub & App
Automate Pulse 2 App is here
Automate | Pulse 2 Hub WIFI Pairing iOS | Instructional Video
Automate | Pulse 2 Hub WIFI Pairing Android | Instructional Video
Knowledge Base
Explore Knowledge BaseDocumentation
Battery Powered
Zero Li-ion 1.1 Short
Zero Li-ion 1.1
Zero Li-ion 2
Versa Drapery Motor
Li-ion 1.1
Li-ion 2
Li-ion 3
Low Voltage (DC 12V)
12V DC Zero EQ2.0
12V DC Zero 1.1nm
AC (240V)
Versa Drapery Motor
Smart Home
Pulse 2 App
Pulse 2 Hub
Brochure | Pulse 2
Product Guide | Pulse 2
Automate Pulse LINQ QRG
Set Up Guide | Crestron Pulse 2
Set Up Guide | AMX Pulse 2
Set Up Guide | Control4 Pulse 2
Set Up Guide | Control4 Pulse 2
Set Up Guide | Elan Pulse 2
Set Up Guide | Homeseer Pulse 2
Set Up Guide | IFTTT Pulse 2
Set Up Guide | Savant Pulse 2
Set Up Guide | Smart Things
Set Up Guide | Pulse 2 App iOS & Android
Accessories
Solar Powered Wind & Sun Sensor
Motion Sensor
Internal Sun Sensor
ARC Repeater
ARC Relay Module
DC Power Distribution Panel
Controllers
PushONE Remote
Surface Mount Wall Switch
Pulse 2 App
Pulse 2 Hub
Brochure | Pulse 2
Product Guide | Pulse 2
Automate Pulse LINQ QRG
Set Up Guide | Crestron Pulse 2
Set Up Guide | AMX Pulse 2
Set Up Guide | Control4 Pulse 2
Set Up Guide | Control4 Pulse 2
Set Up Guide | Elan Pulse 2
Set Up Guide | Homeseer Pulse 2
Set Up Guide | IFTTT Pulse 2
Set Up Guide | Savant Pulse 2
Set Up Guide | Smart Things
Set Up Guide | Pulse 2 App iOS & Android
Paradigm Wall Switch
Discontinued
Paradigm Remote
FT Motor Gen1
Wind and Sun Sensor Gen1
RF415 Remote
RF401 Remote
RF500 Series Remote Gen4
RF500 Series Remote Gen3
RF500 Series Remote Gen2
RF500 Series Remote Gen1
RF200 Series Remote Gen 3
RF200 Series Remote Gen 2
RF200 Series Remote Gen 1
Pulse 1 Hub
Paradigm +
DC 1.1
DC 2
Webinars
Hub & App Status
| Item | Status | Support Doc Link |
|---|---|---|
| Amazon Service Outrage (June 13 , 2023) Pulse 2 App functionality affected | Resolved | Read more → |
| Latest Pulse 2 Hub Firmware Update | Resolved | Read more → |
| New Setup via Ethernet iOS | Resolved | Read more → |
| New Setup via Ethernet Android | Resolved | Read more → |
| Pulse V1 hub - Alexa / IFTT not working | Open | Read more → |
Occasionally, you may encounter issues with our hub and app, causing certain features or functions to malfunction. To help you address these problems, we will regularly update this page with troubleshooting status and documentation that you can use to identify and fix the issue on your own. However, if you are unable to troubleshoot the problem independently, we are here to assist you. Please do not hesitate to contact us for further support.