%20-%20https://sketch.com%20--%3E%3Ctitle%3EBranding%20/%20Automate%20Logo%3C/title%3E%3Cdesc%3ECreated%20with%20Sketch.%3C/desc%3E%3Cg%20id=%22Branding-/-Automate-Logo%22%20stroke=%22none%22%20stroke-width=%221%22%20fill=%22none%22%20fill-rule=%22evenodd%22%3E%3Cg%20id=%22Logo%22%20transform=%22translate(-1.000000,%200.000000)%22%20fill=%22%2358585B%22%3E%3Cpath%20d=%22M120.107118,2.98655976%20C129.877807,3.48102239%20137.6118,11.5902744%20137.6118,21.4107333%20C137.6118,31.5833317%20129.336273,39.8590667%20119.163467,39.8590667%20C108.991223,39.8590667%20100.7158,31.5832277%20100.7158,21.4107333%20C100.7158,13.9730581%20105.18351,7.3461597%20111.896469,4.45916028%20L112.23973,4.31560109%20L112.4118,4.4314%20L112.4118,5.84406667%20L112.337345,5.95839175%20C106.263852,8.64357185%20102.263133,14.666628%20102.263133,21.4227333%20C102.263133,30.7564931%20109.829964,38.3237333%20119.163467,38.3237333%20C128.497533,38.3237333%20136.064467,30.7565954%20136.064467,21.4227333%20C136.064467,12.5448391%20129.200415,5.21329821%20120.42009,4.56836882%20L120.235532,4.55646667%20L120.236333,21.1063333%20L120.111333,21.2313333%20L118.706,21.2313333%20L118.581,21.1063333%20L118.581,3.119%20L118.706,2.994%20L120.099532,2.99346667%20L120.107118,2.98655976%20Z%20M41.7660286,1.29646667%20L41.6756661,2.18434247%20L41.6216667,27.0698%20C41.6216667,32.8202299%2046.8910832,37.5111333%2053.3816667,37.5111333%20C59.8718154,37.5111333%2065.1416667,32.8200227%2065.1416667,27.0698%20L65.1416667,1.29646667%20L67.0446953,1.29646667%20L66.9543327,2.18434917%20L66.8996667,27.0698%20C66.8996667,33.8027866%2060.8301586,39.2691333%2053.3816667,39.2691333%20C45.932613,39.2691333%2039.863,33.8028817%2039.863,27.0698%20L39.863,1.29646667%20L41.7660286,1.29646667%20Z%20M179.387762,1.29765459%20C179.780465,1.38210694%20180.083867,1.6968455%20180.083866,2.12035652%20L180.138533,39.2687333%20L178.380533,39.2687333%20L178.328,6.169%20L163.570716,38.7418423%20C163.440251,39.0439717%20163.129821,39.2280667%20162.773867,39.2280667%20C162.417119,39.2280667%20162.106757,39.0432205%20161.978955,38.7442126%20L147.1672,6.16920245%20L147.1672,39.2687333%20L145.4092,39.2687333%20L145.4092,2.12073333%20C145.4092,1.69665248%20145.712302,1.38194475%20146.10584,1.29754018%20C146.501585,1.21333903%20146.910647,1.37793508%20147.082779,1.76525387%20L162.773473,36.2732164%20L178.409309,1.76676826%20C178.581718,1.37776518%20178.990821,1.21342222%20179.387762,1.29765459%20Z%20M87.9933333,8.24966667%20L87.9933333,39.269%20L86.2353333,39.269%20L86.2353333,8.24966667%20L87.9933333,8.24966667%20Z%20M236.616,8.24966667%20L236.616,39.269%20L234.858,39.269%20L234.858,8.24966667%20L236.616,8.24966667%20Z%20M283.4476,1.2418%20L283.4476,2.9998%20L258.168927,2.9998%20L258.168502,19.6117862%20L258.1736,19.7058646%20L258.168998,37.5111333%20L283.4476,37.5111333%20L283.4476,39.2691333%20L257.2896,39.2691333%20C256.775391,39.2691333%20256.410933,38.9044%20256.410933,38.3898%20L256.410933,2.12046667%20C256.410933,1.60639548%20256.775529,1.2418%20257.2896,1.2418%20L283.4476,1.2418%20Z%20M204.585867,0.583466667%20C204.94609,0.583466667%20205.258723,0.769002848%20205.390079,1.07423047%20L221.552951,37.8582373%20L222.08515,39.0988%20L220.120912,39.0988%20L219.943019,38.5607753%20L204.585864,3.64047345%20L189.236453,38.5422773%20L189.051587,39.0988%20L187.088065,39.0988%20L187.62032,37.8568982%20L203.781929,1.07534048%20C203.91259,0.769164909%20204.22612,0.583466667%20204.585867,0.583466667%20Z%20M18.372,0.583466667%20C18.7324742,0.583466667%2019.0452701,0.769254885%2019.175546,1.07423047%20L35.3384174,37.8582373%20L35.8706169,39.0988%20L33.9070458,39.0988%20L33.7291525,38.5607753%20L18.3719971,3.64047345%20L3.02258612,38.5422773%20L2.83772045,39.0988%20L0.873531913,39.0988%20L1.40578833,37.8568948%20L17.5680625,1.07534048%20C17.6987888,0.769011806%2018.0117976,0.583466667%2018.372,0.583466667%20Z%20M295.026733,31.6882%20L297.352067,37.3095333%20L299.410733,31.6882%20L300.3974,31.6882%20L301.048733,39.0188667%20L300.0754,39.0188667%20L299.632733,33.9542%20L297.782733,39.0188667%20L296.9694,39.0188667%20L294.866733,33.9335333%20L294.4874,39.0188667%20L293.508067,39.0188667%20L294.074733,31.6882%20L295.026733,31.6882%20Z%20M292.688733,31.6882%20L292.688733,32.6748667%20L290.472067,32.6748667%20L290.472067,39.0188667%20L289.4854,39.0188667%20L289.4854,32.6748667%20L287.248067,32.6748667%20L287.248067,31.6882%20L292.688733,31.6882%20Z%20M276.688,19.3763333%20L276.688,21.1343333%20L263.181333,21.1343333%20L263.181333,19.3763333%20L276.688,19.3763333%20Z%20M101.676733,1.2416%20L101.676733,3.00026667%20L87.776047,2.99803712%20L87.6967137,3.00870379%20L87.6634,3.01093333%20L86.2347333,3.01093333%20L86.2347333,3.00026667%20L72.4414,3.00026667%20L72.4414,1.2416%20L101.676733,1.2416%20Z%20M250.299133,1.2416%20L250.299133,3.00026667%20L236.399114,2.99803712%20L236.31978,3.00870379%20L236.286467,3.01093333%20L234.8578,3.01093333%20L234.8578,3.00026667%20L221.064467,3.00026667%20L221.064467,1.2416%20L250.299133,1.2416%20Z%22%20id=%22Combined-Shape%22%3E%3C/path%3E%3C/g%3E%3C/g%3E%3C/svg%3E%20)
Videos
View allMotor & Remote
Automate ARC - Problem solving programming issues
Automate ARC - Adjust Shade Limits
Automate ARC – Locking/Unlocking Remote
Automate ARC - Programming in five simple steps
Toggle 15 Ch. Remote Between ARC and Non-Arc Mode
Hub & App
Automate Pulse 2 App is here
Automate | Pulse 2 Hub WIFI Pairing iOS | Instructional Video
Automate | Pulse 2 Hub WIFI Pairing Android | Instructional Video
Knowledge Base
Explore Knowledge BaseDocumentation
Battery Powered
Zero Li-ion 1.1
Regulatory Compliance | 5V Zero Li-ion EQ 1.1 | US
How to charge your Automate Li-ion Zero Wire-free motors
Programming Instructions | 5V Li-ion Motors (English – US)
Programming Instructions | Zero Li-ion Motors – Dutch
Programming Instructions | Zero Li-ion Motors – German
Programming Instructions | Zero Li-ion Motors – Italian
Quick Reference Guide | R-Series 25mm_eu
Quick Reference Guide | Skyline 25mm_eu
Quick Reference Guide | S35 25mm_eu
Quick Reference Guide | S45 25mm_eu
Zero Li-ion 2.0
Regulatory Compliance | 5V Zero Li-ion EQ 2.0 | US
How to charge your Automate Li-ion Zero Wire-free motors
Programming Instructions | 5V Li-ion Motors (English – US)
Programming Instructions | Zero Li-ion Motors – Dutch
Programming Instructions | Zero Li-ion Motors – German
Programming Instructions | Zero Li-ion Motors – Italian
Quick Reference Guide | R-Series 28mm_eu
Quick Reference Guide | S45 28mm_eu
Quick Reference Guide | Skyline 28mm_eu
Regulatory Compliance | 5V Zero Li-ion EQ 2.0 | US
Li-ion 3.0
Li-ion 3.0 EQ
Versa Drapery Motor
Low Voltage
DC 1.1
DC 2
DC 3
DC Q3
DC 10
CL 0.8
Core Tilt
Line Voltage
AC 6
AC Q6
AC Q10
AC 15
ML 6
ML Q6
ML Q10
ML 20
Controllers
Push15
Push 5 Remote
Paradigm Remote
Pulse 2 App
Smart Home
Pulse 2 App
Pulse 2 Hub
Set Up Guide | Apple HomeKit
Product Guide | Pulse 2
Set Up Guide | AMX Pulse 2
Set Up Guide | Control4 Pulse 2
Set Up Guide | Elan Pulse 2
Set Up Guide | IFTTT Pulse 2
Set Up Guide | Smart Things
Crestron Command Processor
Quick Start Guide | Alexa
Set Up Guide | Alexa Pulse 2
Set Up Guide | Crestron Pulse 2
Set Up Guide | Homeseer Pulse 2
Set Up Guide | Savant Pulse 2
Set Up Guide | Pulse 2 App iOS & Android
Accessories
DC Power Distribution Panel
Motion Sensor
Wind and Sun Sensor
ARC Relay Module
Rechargeable Battery pack
ARC Repeater
Discontinued
Pulse 1 Hub
Li-ion 0.2
Li-ion 1.1
Product Guide | Li-Ion 1.1 Motor
Programming Instructions | Li-ion Motors
Automate Li-Ion Battery Safety Statement
Quick Reference Guide | R-Series 25mm_eu
Quick Reference Guide | S35 25mm_eu
Quick Reference Guide | S45 25mm_eu
Quick Reference Guide | Skyline 25mm_eu
Regulatory Compliance Document | Li-ion 1.1 Motor
Li-ion 2
Webinars
Hub & App Status
| Item | Status | Support Doc Link |
|---|---|---|
| Amazon Service Outrage (June 13 , 2023) Pulse 2 App functionality affected | Resolved | Read more → |
| Latest Pulse 2 Hub Firmware Update | Resolved | Read more → |
| New Setup via Ethernet iOS | Resolved | Read more → |
| New Setup via Ethernet Android | Resolved | Read more → |
| Pulse V1 hub - Alexa / IFTT not working | Open | Read more → |
Occasionally, you may encounter issues with our hub and app, causing certain features or functions to malfunction. To help you address these problems, we will regularly update this page with troubleshooting status and documentation that you can use to identify and fix the issue on your own. However, if you are unable to troubleshoot the problem independently, we are here to assist you. Please do not hesitate to contact us for further support.