Videos
View allMotor & Remote

Automate ARC - Problem solving programming issues

Automate ARC - Adjust Shade Limits

Automate ARC – Locking/Unlocking Remote

Automate ARC - Programming in five simple steps

Toggle 15 Ch. Remote Between ARC and Non-Arc Mode
Hub & App

Automate Pulse 2 App is here

Automate | Pulse 2 Hub WIFI Pairing iOS | Instructional Video

Automate | Pulse 2 Hub WIFI Pairing Android | Instructional Video
Knowledge Base
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Battery Powered
Versa Drapery Motor

Li-ion 3.0 EQ

Li-ion 3.0

Zero Li-ion 2.0
Regulatory Compliance | 5V Zero Li-ion Q 2
How to charge your Automate Li-ion Zero Wire-free motors
Programming Instructions | 5V Li-ion Motors (English – US)
Programming Instructions | Zero Li-ion Motors – Dutch
Programming Instructions | Zero Li-ion Motors – German
Programming Instructions | Zero Li-ion Motors – Italian
Quick Reference Guide | R-Series 28mm_eu
Quick Reference Guide | S45 28mm_eu
Quick Reference Guide | Skyline 28mm_eu
Regulatory Compliance | 5V Zero Li-ion Q 2

Zero Li-ion 1.1
Regulatory Compliance | 5V Zero Li-ion Q 1.1
How to charge your Automate Li-ion Zero Wire-free motors
Programming Instructions | 5V Li-ion Motors (English – US)
Programming Instructions | Zero Li-ion Motors – Dutch
Programming Instructions | Zero Li-ion Motors – German
Programming Instructions | Zero Li-ion Motors – Italian
Quick Reference Guide | R-Series 25mm_eu
Quick Reference Guide | Skyline 25mm_eu
Quick Reference Guide | S35 25mm_eu
Quick Reference Guide | S45 25mm_eu
Low Voltage

Core Tilt

CL 0.8

DC 10

DC Q3

DC 3

DC 2
Line Voltage
Drapery Motor

ML Q10

ML 20

ML 6

ML Q6

AC 15

AC Q10

AC Q6

AC 6
Controllers
Pulse 2 App
Push 5 Remote
Paradigm Remote
Smart Home

Pulse 2 Hub
Set Up Guide | Apple HomeKit
Product Guide | Pulse 2
Set Up Guide | AMX Pulse 2
Set Up Guide | Control4 Pulse 2
Set Up Guide | Elan Pulse 2
Set Up Guide | IFTTT Pulse 2
Set Up Guide | Smart Things
Crestron Command Processor
Quick Start Guide | Alexa
Set Up Guide | Alexa Pulse 2
Set Up Guide | Crestron Pulse 2
Set Up Guide | Homeseer Pulse 2
Set Up Guide | Savant Pulse 2
Set Up Guide | Pulse 2 App iOS & Android
Pulse 2 App
Accessories
Internal Sun Sensor

Rechargeable Battery pack

ARC Repeater

ARC Relay Module

Motion Sensor
Wind and Sun Sensor

DC Power Distribution Panel
Discontinued

Li-ion 10

Li-ion 2

Li-ion 1.1
Product Guide | Li-Ion 1.1 Motor
Programming Instructions | Li-ion Motors
Automate Li-Ion Battery Safety Statement
Quick Reference Guide | R-Series 25mm_eu
Quick Reference Guide | S35 25mm_eu
Quick Reference Guide | S45 25mm_eu
Quick Reference Guide | Skyline 25mm_eu
Regulatory Compliance Document | Li-ion 1.1 Motor

Li-ion 0.2

Pulse 1 Hub
Hub & App Status
Item | Status | Support Doc Link |
---|---|---|
Hub Firmware 1.9.0 - Repair process | Resolved | Read more →> |
If your hub light is off or shades are disappearing on your App | Resolved | Read more →> |
Occasionally, you may encounter issues with our hub and app, causing certain features or functions to malfunction. To help you address these problems, we will regularly update this page with troubleshooting status and documentation that you can use to identify and fix the issue on your own. However, if you are unable to troubleshoot the problem independently, we are here to assist you. Please do not hesitate to contact us for further support.